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Refund & Return

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If you wish to return a product to us, please contact us directly using the "contact us" form.

You can return any unopened and unused product within 14 days of receiving the product. You will be refunded for your purchase excluding the shipping cost and a 5% cancellation fee. Please ensure that we receive the returning package within 30 days and note that the shipping expense will be covered by you. Please also provide us with a tracking number. 

If you want to send us a product for repair or replacement, you will cover the shipping cost to us and we will cover the shipping cost back to you. 

Please note that we do not offer a return policy or a refund for products that have been opened or used as these are personal esthetic products which cannot be reused or resold.
 
If you have any questions about our refund and return policy please don’t hesitate to contact us.